Prospective Customers

Wellness Coach

WellnessCoach

AWP seamlessly integrates EAP, Work-Life and Wellness Program services. We offer Wellness Services ranging from low-cost introductory programs that include health risk assessments and telephonic coaching-to fully customized programs, which can include, incentives, analysis, consultation, trending and outbound calls from health coaches. WellnessCoach is uniquely positioned to answer employees and their family members' general wellness questions, provide preventive health and complementary care information, and assist them with locating appropriate health resources in the following areas:

  • Chronic conditions: asthma, diabetes, cardiovascular disease, back pain
  • Complementary care: chiropractic, yoga, acupuncture, massage
  • Dietitians and nutritionists
  • Fitness and exercise
  • Menopause
  • Naturopaths
  • Pre- and postnatal care
  • Smoking cessation
  • Stress management
  • Weight management

By accessing WellnessCoach services, users receive a personalized wellness plan based on individual health needs, plus referrals to screened wellness providers and free books and educational materials to support their plan. WellnessCoach health advisors stay in touch with each caller for at least one year to assist with implementing the wellness plan. This personalized coaching service increases the likelihood that individuals will make lifestyle changes and either avoid future medical claims or reduce the frequency and severity of such claims.

WellnessCoach's health advisors are professional health educators with backgrounds in public health, health science, and other health related fields. Our advisors are available via the toll free number or through WellChat, an online, secured instant messaging service. WellChat may offer some participants a higher level of privacy than by talking on the phone.

The following features are included on the WellnessCoach Web site:

  • WellChat - A private, one-on-one consultation with a professional health educator who can answer preventive health questions, develop personalized wellness plans and assist in finding the appropriate resources.
  • WellTips - User-friendly information about non-traditional and self-help approaches. Included are the Health Information Library, FAQs, and WellClips which are short videos covering self-help including breast self-exam, prostate cancer, skin cancer, massage, and acupuncture.
  • Personal Health Profiles - An individualized health risk assessment that provides recommendations for health improvement.
  • WellWeight - A weight management resource that combines mind, body and diet in a way that makes successful weight loss more attainable. The program gives users the tools they need to set realistic goals and support their efforts to achieve them.
  • The Store - A discounted online store, which contains access to discounted vitamins and supplements plus discounted books and videos.
  • WellLocate - A friendly search engine which is continually updated and expanded, and can be customized to meet any client's needs. Allows consumers to locate more than 90,000 preventive health and complementary care resources.
  • Additional Educational Information - Access to a broad range of educational information and materials including free books, tip sheets, and health and wellness FAQs. Some of our most popular free book titles include "What to Expect When You're Expecting," "Treat Your Own Back," and "Yoga: 101 Essential Tips