Prospective Customers

Training

Personal and Professional Development
AWP Training Sessions and Seminars

Organization Built on Training Excellence
AWP is a professional service of Workers Assistance Program, Inc. (WAP), a proven entity known for its training excellence and long history of innovative community involvement. You can count on your employees receiving quality professional development through our seminars and training offerings. AWP presentations are dynamic and interactive, leaving the participants inspired and motivated to make positive changes in their work and personal lives. For session descriptions or to schedule training, e-mail training@alliancewp.com or speak with Nicki Leach at 512-328-8519 (toll free 888-327-4636).

**Unless otherwise specified, class duration is 1.5 hours. Please note that these timeframes are recommended class duration times designed to provide participants with the most comprehensive value for that topic. Timeframes are adjustable upon request. Please speak to your Account Manager to determine what will best serve your needs.

Employee and Supervisor Program Orientation
Orientation is designed to provide information on how to access AWP workplace services. Supervisors also learn how beneficial services can be to increasing employee performance and retention when facing challenges.

  • Program Orientation
  • Program Orientation for Supervisors (2.0 hours)


Supervisory and Management Training
These seminars are designed to provide supervisors and managers with specialized skills for dealing with employees and workplace issues. Topics include:

  • Dealing with Difficult Employees
  • Domestic Violence: Management Approaches for the Workplace
  • Effective Leadership (2.0 hours)
  • Generation to Generation: Staying on the Road to Connection for Managers
  • Handling Layoffs and Terminations (1.0 hours)
  • Living Safely in a Dangerous World: Awareness, Response, Prevention - A Manager's Approach
  • Managing the Challenge of Change

Professional Development Seminars
Designed to provide useful information and practical skills to employees and supervisors, these seminars develop and support professionalism and strengthen the input employees can provide in the workplace. Topics include:

  • Assertive Communication
  • Choosing Healthy Options for Your Anger
  • Communication, Team Building, and Respect - department specific training (2.0 hours)
  • Critical Incidents and Compassion Fatigue
  • Cube Etiquette - department specific training
  • Dealing with Difficult Phone Customers
  • Defusing Hostile Customers
  • Dynamic Problem Solving
  • Effective Listening
  • First Class Customer Service
  • Generation to Generation: Staying on the Road to Connection for Employees
  • Keeping Your Cool Even When Others Don't
  • Personal and Professional Resilience
  • Resolving Conflict
  • Rolling with the Changes
  • Staying Motivated on the Job
  • Strategic Time Management (2.0 hours)
  • Stress Management (four variations)
  • Laugh Your Way to Less Stress (1.0 hours)
  • Stretch to Beat Stress (1.0 hours)
  • Workplace Stress Management (two variations)
  • Substance Abuse 101: Drug and Alcohol Awareness (1.5 hours)
  • Team Building - department specific training (2.0-4.0 hours)
  • Workplace Communication

Personal Growth and Development Seminars
On-site personal growth and development seminars for managers and employees are designed to develop skills that will strengthen the individual, ultimately leading to stronger teams and workforces. Topics include:

  • Advanced Nutrition: Making Food Work for You (2.0 hours)
  • Assertive Communication
  • Balancing Multiple Roles: The Working Parent
  • Effective Listening
  • Finding Your Oxygen: Keys to Worklife Balance and Success
  • Grief, Loss, and Renewal
  • Healthy Approaches: Weight Loss and Exercise
  • Healthy Relationships
  • Methamphetamine: In Step With the Impact (1.0 hours)
  • Nutrition and Wellness: Creating Healthy Habits
  • Redefining Retirement
  • Sandwich Generation
  • Smoking Cessation (1.5 hours)
  • Stress Management (five variations)
  • Managing Stress (two variations)
  • Laugh Your Way to Less Stress (1.0 hours)
  • Managing Holiday Stress (1.0 hours)
  • Stretch to Beat Stress (1.0 hours)
  • Talking to Your Kids About Intimacy
  • Talking to Your Kids About Money
  • Talking to Your Kids About Substance Abuse
  • Teaching Your Kids About Internet Safety

Organizational Training
AWP offers on-site organizational training designed to reduce risk or liability for companies and organizations. Topics include

  • Cultural Diversity
  • Creating a Respectful Workplace
  • Cube Etiquette
  • Domestic Violence: Approaches for the Workplace
  • Effective Leadership (2.0 hours)
  • Handling Layoffs and Terminations (1.0 hours)
  • Living Safely in a Dangerous World
  • Methamphetamine: In Step With the Impact (1.0 hours)
  • Pandemic Preparedness (1.0 hours)
  • Sexual Harassment
  • Substance Abuse 101: Drug and Alcohol Awareness (1.5 hours)

Drug-Free Workplace Seminars
AWP has experience providing workplace services to organizations with safety sensitive employees for over 14 years. AWP develops drug-free workplace policies and procedures integrated with current human resource policies that will meet all applicable state and federal requirements, including U.S. Department of Transportation (DOT) regulations. One way that AWP provides protection measures is through its training on drug and alcohol awareness.

  • Methamphetamine: In Step With the Impact (1.0 hours)
  • Reasonable Suspicion Training for Supervisors (2.0 hours)
  • U.S. DOT Drug and Alcohol Awareness for Employees (1.5 hours)
  • U.S. DOT Reasonable Suspicion Training (3.0 hours)

To Schedule Training
To schedule training in your workplace or to get more information, please send an e-mail to training@alliancewp.com or call 512-328-8519 (toll free 888-327-4636) and ask to speak with Nicki Leach.

Customized Training
Customized training may be purchased on a fee-for-service basis for development time and presentation, plus travel expenses. Staff shall have authority to videotape for in-house training any presentations offered by AWP