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Training

Built on Training Excellence

AWP is a professional service of Workers Assistance Program, Inc. (WAP), a proven entity known for its training excellence and long history of innovative community involvement. You can count on your employees receiving quality professional development through our seminars and training offerings. AWP presentations are dynamic and interactive leaving the participants inspired and motivated to make positive changes in their work and personal lives.

To Schedule Training:

E-mail training@alliancewp.com or speak with our Training Coordinator at 512-328-8519, toll free 888-327-4636.

Employee and Supervisor Program Orientation

EAP Orientation is designed to provide information on how to access EAP workplace services. Supervisors will learn how beneficial services can be to both employees and management.

  • Program Orientation for Employees
  • Program Orientation for Supervisors 

Supervisory and Management Training

These seminars are designed to provide supervisors and managers with specialized skills for dealing with employees and workplace issues. Topics include:

  • Effective Leadership 101 (2.0 hours)
  • Generation to Generation: Staying on the Road to Connection for Managers
  • Living Safely in a Dangerous World: Awareness, Response, Prevention - A Manager’s Approach
  • U.S. DOT Reasonable Suspicion Training for Supervisors (3.0 hours)

Professional Development Seminars

Designed to provide useful information and practical skills to employees and supervisors, these seminars develop and support professionalism and strengthen the input employees can provide in the workplace. Topics include:

  • Assertive Communication
  • Choosing Healthy Options for Your Anger
  • Cube Etiquette
  • Defusing Hostile Customers
  • Dynamic Problem Solving
  • Effective Listening
  • First Class Customer Service
  • Generation to Generation: Staying on the Road to Connection for Employees
  • Keeping Your Cool Even When Others Don’t
  • Personal and Professional Resilience
  • Resolving Conflict
  • Rolling with the Changes
  • Staying Motivated on the Job
  • Strategic Time Management  (2.0 hours)
  • Stress Management (four variations)
    • Laugh Your Way to Less Stress 
    • Stretch to Beat Stress 
    • Workplace Stress Management
    • Managing Holiday Stress 
  • Substance Abuse 101: Drug and Alcohol Awareness
  • Workplace Communication

Personal Growth and Development Seminars

Personal growth and development seminars for managers and employees are designed to develop skills that will strengthen the individual, ultimately leading to stronger teams and workforces. Topics include:

  • Advanced Nutrition:  Making Food Work For You
  • Assertive Communication
  • Effective Listening
  • Finding Your Oxygen: Keys to Worklife Balance and Success
  • Grief, Loss, and Renewal
  • Healthy Approaches to Weight Loss & Exercise
  • Healthy Relationships
  • Nutrition & Wellness
  • Parenting in the 21st Century
  • Sandwich Generation
  • Smoking Cessation 101
  • Stress Management (four variations)
    • Laugh Your Way to Less Stress 
    • Stretch to Beat Stress 
    • Workplace Stress Management
    • Managing Holiday Stress 
  • Substance Abuse 101: Drug and Alcohol Awareness 

Organizational Training

AWP offers on-site organizational training designed to reduce risk or liability for companies and organizations. Topics include:

  • Cultural Diversity
  • Creating a Respectful Workplace
  • Cube Etiquette
  • Effective Leadership 101 (2.0 hours)
  • Living Safely in a Dangerous World
  • Sexual Harassment & Discrimination
  • Substance Abuse 101: Drug and Alcohol Awareness 

Drug-Free Workplace Seminars

AWP has experience providing workplace services to organizations with safety sensitive employees for over 14 years. AWP develops drug-free workplace policies and procedures integrated with current human resource policies that will meet all applicable state and federal requirements, including U.S. Department of Transportation (DOT) regulations. One way that AWP provides protection measures is through its training on drug and alcohol awareness.

  • Reasonable Suspicion Training for Supervisors  (2.0 hours)
  • U.S. DOT Drug and Alcohol Awareness for Employees  (1.5 hours)
  • U.S. DOT Reasonable Suspicion Training  (3.0 hours)

Customized Training

Customized training may be purchased on a fee-for-service basis for development time and presentation, plus travel expenses.

Program Orientation for Employees

Our employee assistance program orientation (EAP) orientation encourages employees to seek and accept appropriate help for all types of personal problems. Utilization of the EAP for the employee and their family is explained as well as the professional ethics of protecting confidentiality, providing consultation, crisis intervention, and follow-up services. Testimonial: “The course is an excellent opportunity for us to better understand the services and process EAP provides.”

Program Orientation for Supervisors 

Supervisory personnel play an integral role in the employee assistance program. They have close routine contact with employees and thus are in an excellent position to monitor individual behavior and job performance. This training is designed to prepare management in making supervisory referrals to the EAP. When performance problems persist over time management needs a process that results in the referral of the employee to the proper resource for help - the EAP. Our supervisor orientation offers management an effective way of helping an employee without getting involved in the details of their life or attempting to be a counselor. Testimonial: “Excellent discussion on employee issues.”

Effective Leadership 101 

Today’s leaders have to demonstrate effective behavior in different aspects of their job. Recent studies have shown that relational skills are twice as important as technical skills when it comes to professional success. Success is dependent upon the choices you make and the partnerships you develop with your employees. This important seminar will focus on aspects of an effective leader, characteristics of an effective team, and how to measure performance and employee motivation.

Testimonial: “Super class! Lots of material in a short amount of time. Very good mix!”

Generation to Generation: Staying on the Road to Connection For Managers

Age is an important aspect of diversity, yet is unique because it is a personal and social identity that shifts over time. People of each generation are uniquely in a place in time because of the particular historical period in which they were born, raised, came of age, and worked. For the first time in history we have three to four generations working side by side in the job market. In this seminar, you will learn key aspects of the four major generations and we will explore ways to effectively communicate with different generations of employees in the workplace. In addition, this seminar will review three core competencies as they relate to building effective intergenerational teams and seek to provide a foundation for ongoing communication within effective work groups.

Living Safely in a Dangerous World: Awareness, Response, Prevention—A Manager’s Approach

Workplace violence is often thought of as serious violent acts, but there are other more common forms of violence that include hitting/shoving, intimidation, verbal abuse, harassment, and sexual assault. Most workplace violence is directed towards a person, usually an employee, supervisor, or customer. However, violence directed at the workplace itself, such as vandalism or arson, can also occur.  This seminar provides information on identifying the different types of violence and their causes. Management learns how to develop a workplace prevention program including the development of a crisis management team, procedures for reporting violent incidents, how to conduct an investigation, and how to work with sensitive personal issues surrounding hostile acts.

Reasonable Suspicion Training for Supervisors 

This training is designed for non-DOT regulated managers/supervisors to increase their knowledge of the problems associated with alcohol and drug abuse in the workplace and society at large. This seminar will assist in identifying the signs and symptoms of substance abuse and chemical dependency. After completion of this training managers will be able to make the determination for a reasonable suspicion alcohol/drug test as required by company policy, as well as effectively intervene with an individual who appears under the influence.

Assertive Communication

Assertive communication is based on the assumption that you are the foremost expert of your own thoughts, feelings, wants, and behavior. Therefore, you are the best advocate for expressing your positions to others on issues that are important to you. This dynamic seminar introduces four basic styles of communication—assertive, aggressive, passive and passive-aggressive. Strategies are provided regarding how to give feedback assertively and how to develop a personalized script for becoming more assertive. The goal of this seminar is for participants to feel more relaxed in their communication with others, and to be more effective in asserting their position with others.

Testimonial: “Helped me to see my ‘own’ faults and gave insight on how to better my communication skills.”

Choosing Healthy Options for Your Anger

This dynamic seminar focuses on our anger and how to manage it effectively, as opposed to other people’s behavior and feelings. Ideas are discussed about the value of anger and how to harness it for positive change in our lives. The emotional, physiological and cognitive components that frame the anger pathway are discussed.

Cube Etiquette

Organizations everywhere are becoming more efficient. Consequently, more people than ever now work in a cubicle setting. In this kind of environment the level of interpersonal interaction is heightened, which can create a climate of conflict. Lack of privacy makes cubicle courtesy very important in the workplace. This informative seminar focuses on ways to reduce or avoid workplace friction. We will go over the dos and don’ts of open office etiquette. Participants will be reminded of the importance of being considerate of another person’s physical space. Proximity can breed contempt rather than teamwork when individuals persist in invading their cubicle neighbors. The goal of this seminar is to show that common courtesy can help build an open and connected team.

Defusing Hostile Customers

Anger is a natural self-defense reaction to a perceived wrong. It’s an emotional state that is learned from infancy. We need to become comfortable with the fact that people are going to get angry and we need to understand how best to deal with hostile situations. The purpose behind hostile behavior is to control the environment. It’s important that we recognize the signs when someone is getting angry so we are not taken by surprise and react quickly in a defensive manner further escalating the situation. This seminar focuses on understanding where hostility comes from, how to diffuse the situation and avoid further escalation, and understanding our own triggers. We will discuss how important it is to listen empathetically before moving into solution mode. We will also discuss the impact of self-talk along with verbal and nonverbal self defense mechanisms. Testimonial: “This morning I had two customers, back to back, who were almost hostile, however, I was able to use info from the ‘Defusing Hostile Customers’ class, and one of the customers was much calmer before we ended the call, and the other customer even laughed before we ended the conversation!”

Dynamic Problem Solving

Problems can come from other people or from within ourselves. However, problems are not always clear because they may be ingrained in some emotional distress or values conflict. In fact, problems are an opportunity to create some positive changes. This seminar provides participants with an introduction to a framework for creativity and dynamic problem solving. Participants discuss approaches to creativity, decision-making, and problem solving, as well as implications for planning and managing change.

Effective Listening

Listening effectively is at the heart of all meaningful communication. All of us have a sincere desire to feel respected and understood. When we perceive that someone has not heard us accurately, conflict may arise. Great listening capability will yield enormous benefits in your personal and professional life. This interactive seminar focuses on active listening, which is the process by which you communicate your understanding, willingness, and openness to another person and their message. Becoming adept at listening requires some acuity about all the ways we may communicate. Specific skills that are addressed include: attending skills, following skills, and reflecting skills.

Testimonial: “This course was great. It taught me how to listen and not think ahead while someone is talking.”

First Class Customer Service

Organizations prosper or decline depending on our customer service. First class customer service is a constantly changing process of perception. We believe that the roots of exceptional customer service are in the one-to-one communications between the individual employee and the individual customer. The heart of high customer satisfaction is based on positive interactions and the resulting desired outcomes. Conceptualizing your individual and your organizational customers as unique is essential to providing great service. In this workshop we will discuss different types of customers and how to accommodate and thrive with them. Additionally we will focus on really listening: how it is an art and the cornerstone of conflict resolution. Customer Service can be an intrinsically rewarding profession. The key is to maintain your sense of enthusiasm, curiosity, and to take care of the essential ingredient in the process—you.

Generation to Generation: Staying on the Road to Connection For Employees

Age is an important aspect of diversity, yet is unique because it is a personal and social identity that shifts over time. People in each generation are uniquely in a place in time because of the particular historical period in which they were born, raised, came of age, and worked. For the first time in history we have three to four generations working side by side in the job market. In this seminar you will learn key aspects of the four major generations and will explore ways to effectively communicate with different generations of coworkers in the workplace.

Keeping Your Cool: Even When Others Don’t

If you provide any type of service in which it is imperative that you remain calm and helpful in the face of strained interactions, this seminar may be for you. Feeling inwardly calm and being able to project composure behaviorally is the goal of keeping your cool. Participants discuss the physiological elements that give us the impulse to respond negatively or harshly as well as identify signs and triggers that could result in potentially heated and unproductive interchanges. A variety of tools for defusing and deescalating tense situations are presented.

Personal and Professional Resilience

Resilience is a feature that exists in all of us. People who develop their resiliency can overcome trauma, change, and/or stressors. This seminar focuses on the definitions and descriptions of this fascinating attribute. Participants have the opportunity to focus on the seven aspects of resiliency, which will enable them to identify areas to personally emphasize. Factors that insulate and protect people from large stressors are addressed, in addition to the basic characteristics of resilience. Since this quality can be learned and practiced, suggestions are given for increasing agility when managing issues.

Testimonial: “I loved it. It brought out a lot of great points.”

Resolving Conflict

When two or more people are together, conflict may arise, even if it’s not expressed. Conflict can be considered a difference of opinion, differences in perspectives and/or differences in feelings and experiences. Our goal is usually to be heard, feel respected and/or have our plan of action be put into place. This process takes active listening, identification of the barriers to cooperation and joint problem solving. In this seminar many ideas are shared with the group that focus on win-win outcomes. Discussion starts with possible underlying reasons for conflict, and conflict management styles. As a group, discussion leads into the benefits and challenges of different conflict resolution styles, focusing mostly on collaboration and compromise.

Testimonial: “I believe there is excellent information in this course. Now I must implement the tools I have been given.”

Rolling with the Changes

Change is inevitable throughout our lifetime. Recognizing when we can and cannot influence change is an important step in determining when we need to control, influence, or let go. By doing so, we are able to shift our expectations about the future and its outcomes. Our challenge is to remain open, optimistic, and embrace these opportunities for growth. This dynamic seminar focuses on managing transitions and changes in your personal life and in the workplace. Awareness and recognition of your strengths is vital to fortifying your resilience in response to change. Different topics covered include the processes and stages for individual and group changes, different styles and strategies for taking care of yourself, and building resilience. Testimonial: “It was good to see what is involved in the process of change.”

Staying Motivated on the Job

Burnout is a malaise of the spirit in which motivation—that mysterious force that gets us moving—is damaged or even destroyed. Many of us have a day here and there when we feel drained and nothing goes right, despite our hard work. When going to work becomes unpleasant it becomes an endurance test. But when these feelings last for days or weeks they may indicate a much larger problem—job burnout. No one is immune to the symptoms of job burnout. It affects people at every professional level, in every industry. Approximately one-third of U.S. workers say they feel overwhelmed or overworked by what they have to do in their work. Often personal and workplace problems correlate with the feelings of overwork and burnout. This workshop helps employees identify causes for their potential burnout in their workplace and provides tools and strategies on how to address job burnout.

Testimonial: “It was helpful to know we’re all in the same boat, how we handle stress is the key.”

Strategic Time Management  (2.0 hours)

Are you always feeling hurried or frustrated because you’re late?  Time pressure is a very common reason that many people feel overwhelmed. Time management goes hand in hand with goal setting and planning. Thus, we need to make intentional choices about structuring our lives so that most of our time and energy is spent on activities that we value. This seminar explores two different ways of approaching time. Traditional time management steps are illustrated that have been updated for today’s world, including management strategies for people that have trouble with the traditional approach. A time management matrix is reviewed and applied to the current work environment. Specific time management techniques, tips, and ideas on procrastination and delegation are also examined.

Testimonial: “[This seminar] was a good reminder to motivate me to be more organized. It helped me structure my activities.”

Stress Management (four variations)

Stress is a common condition in everyone’s life. While stress can be positive and motivating, more oftentimes than not stress is a breeding ground for frustration, anxiety, and feelings of uncertainty. Over time stress can be quite debilitating and can affect our mental and physical health, our relationships, our ambitions, our productivity, and our attitude. To help employees and supervisors deal with stress in a healthy manner AWP offers four variations of stress management seminars.

Laugh Your Way to Less Stress 

Humor can be a valuable tool in managing our everyday stress. In order to get in touch with your “funny bone" ask yourself the following questions:  (1) What makes me laugh?  (2) What difference does it make?  (3) What can I do to increase humor in my life? Humor helps us survive this fast-paced world with all the demands at work, at home, and even in community activities. This unique seminar provides information on the physiological value of humor in managing stress and helps participants to recognize various forms of humor as well as provide ideas on how to increase humor in their lives.

Stretch to Beat Stress 

This workshop explores hands-on relaxation and stretching exercises that will assist the participant in building methods for relieving stress and anxiety in the moment, whether it be in the workplace, at home, or standing in line at the grocery store. Our step-by-step exercises can be used in establishing a path of wellness, not only through tension release, but also through gaining control and increasing enjoyment of participants' every day life.

Testimonial: “I have two years experience in biofeedback assisted relaxation therapy and teaching stress management techniques. This is the best presentation I’ve ever experienced.”

Workplace Stress Management

Stress certainly seems to be an inescapable element of modern life. Many people experience a high level of work-related stress. They struggle to achieve targets and experience its adverse effects in their enjoyment of life. A poor work/life balance is a major source of stress. This workshop looks at where our stress comes from and how we respond to it.  Participants learn to evaluate the stress they experience in their daily lives and to create an action plan to adapt to stressful situations. Areas of consideration that are discussed are self-management, building life skills, rebuilding your job, and building social support.

Managing Holiday Stress

The holiday season can be a stressful time for many people. It is easy to become overwhelmed with the hustle and bustle of all the activities going on around us, and we often forget to take time for ourselves. This seminar helps identify strategies to take care of yourself, set realistic goals and identify your priorities for managing a holiday season. It’s best to attend this seminar before the next holiday season strikes in order to make preparations to be stress free!

Workplace Communication

Communication is one of the most basic life skills that we are never formally taught in school. When you communicate effectively, you enhance your connections with people, workplace flow, and conflict resolution. Effective communication makes our experience of life more pleasant and effective. Whether we are in a dyad or team, we can recognize interdependence, shared ownership, and practice open and honest communication. This seminar discusses communication in the context of building productive workplace relationships in order to gather, process, and transmit information. Effective listening is the first step in artful communication. Workplace communication contains elements of assertiveness, diplomacy, and tact. Different strategies are explored for transmitting and receiving messages.

Testimonial: “Great learning tools. I learned to watch my body language.”

Advanced Nutrition: Making Food Work for You 

In this workshop, participants will learn how to make food choices to impact energy and physical fitness. Participants will identify their personal health needs and evaluate their choices. Roles of vitamin supplements, food additives, and preservatives will also be explored. The following key components will be addressed: 1) Examine the roles of carbohydrates, fats, and proteins in the metabolic system; 2) Identify the effects of body composition and energy metabolism; 3) Recognize nutritional needs for exercise and energy utilization; 4) Evaluate vitamin and mineral supplements; and 5) Appraise the roles of additives and preservatives in nutrition and performance.

Testimonial: “I found it [this training] to be highly engaging and informative. It goes beyond basic nutrition education, but doesn’t get too scientific.”

Assertive Communication

Assertive communication is based on the assumption that you are the foremost expert of your own thoughts, feelings, wants, and behavior. Therefore, you are the best advocate for expressing your positions to others on issues that are important to you. This seminar introduces four basic styles of communication—assertive, aggressive, passive, and passive-aggressive. Strategies are given to give feedback assertively, use “I” messages, and develop a personalized script for becoming more assertive. The goal of this seminar is for participants to feel more relaxed in their communication with others, and to be more effective in asserting their position with others.

Testimonial: “Helped me to see my ‘own’ faults and gave insight on how to better my communication skills.”

Parenting in the 21st Century

For centuries, parents felt they’d accomplished a great deal if they managed to raise a child to adulthood. If their children survived disease, accidents, and violence, parents had succeeded at their job. But today’s parents have a more complicated vision. From the moment children are born, parents seek to shape and influence their behavior by instilling cooperation, responsibility, resiliency, and high self esteem through various parenting techniques. This educational seminar provides overviews in child development and parenting techniques for various situations and stages. Focus is placed on child development, safety, and age appropriate discipline.

Finding Your Oxygen: Keys to Worklife Balance and Success

We need to take care of ourselves first in order to better care of those around us. With our careers, families, and scheduling demands, this can be difficult to do. Implementing worklife balance practices can help improve our physical, emotional, and spiritual health and help us even live longer. Worklife benefits can be offered by employers to help identify and eliminate barriers, which prevent employees from successfully balancing work and home lives. Plus, employees are more likely to be on the job and performing well when in optimal physical and emotional health. In this session, participants will learn about a wide range of wellness benefits that employers offer. In addition, attendees will be encouraged to adopt some of these practices as an individual for optimum wellness. Participants will leave refreshed and equipped with personal tools to deal with their stresses and the daily challenges of life.

Grief, Loss, and Renewal

Loss is a part of our life experience. No one ever “gets over” grief, but we can survive and begin a new chapter in our lives. To do so, we have to find ways to accommodate the reality of being forever changed by a loss. Consciously remembering those who have passed is the key that opens our hearts that allows us to love them in new ways. Loss can refer to: divorce, job change, moves, chronic disability, loss of a loved one or aging. Grief affects us physically, emotionally, intellectually, and spiritually. Different models of the grieving process are outlined along with strategies to cope. Comforting yourself and/or those around you becomes essential because human connections are one of the keys to the grieving process. Dealing with grief in the workplace is also addressed in this seminar.

Healthy Approaches: Weight Loss and Exercise

Sustaining a healthy weight and pursuing exercise are essential keys to health. Assessing and shifting our priorities are the beginning strategies to developing deeply ingrained habits. This interactive seminar assists in the identification of priorities, habits, and socio-cultural, biological, emotional, and family factors that influence your health. Basic principles are presented to conduct a total assessment of your self. Strategies are given to deal with food and hunger, to determine personal activity level, and to set goals. Considerations for designing a personalized exercise program are provided. This seminar will give participants many suggestions that they will be able to integrate into their lives immediately.

Healthy Relationships

Any type of relationship that we have requires some energy. As products of our past (our families, the region in which we were born, the games we played, the schools we attended, the religion we were shown) and our present (our current families, our work, and our communities), we have internalized basic messages about relationships and ways of relating. We often develop patterns in our relationships that can be either satisfying or dissatisfying. In this seminar several dynamics of relationships are explored. Additionally, there is a discussion on different types of talk that can emerge between two or more people. Finally, steps are presented to work toward more successful relationships.

Testimonial: “Helpful in providing tools to strengthen my personal and professional relationships.”

Nutrition and Wellness

Experts tell us that 80% of illnesses are lifestyle related.  Workplace wellness can be greatly affected by our physical and emotional well-being. This seminar addresses health issues and how our diet and activity can have a positive impact on both our professional and personal performance.  Participants learn how to make changes to improve their health through good nutrition. They examine their personal health, identify risk factors, and evaluate life balance and choices. The focus is on practical techniques to implement proper nutrition and exercise which allows us to manage our weight, mood, and reduce risks for other illnesses.

Testimonial: “Useful, helpful, motivating.”

Sandwich Generation

Many of today's elderly are vigorous and active into their eighties and nineties. But, when they decline, their abilities can diminish rapidly. Their adult children can suddenly find themselves members of the “sandwich generation,” raising school-aged children and caring for their parents. This seminar provides tools for coping with care-giving issues and offers resources and suggestions for dealing with the issues related to being "sandwiched" between care-giving for multiple generations. Areas of discussion include the emotional, financial, legal, and physical issues related to juggling care-giving duties and work.

Tobacco Cessation: 101

About 25% of adult Americans smoke and most of them have quit at least once. Most public venues and many employers have instituted smoke-free policies. More and more, supervisors, Human Resources, co-workers, and family members want to find out how to support smokers to do their best to unlearn unhealthy, complicated behaviors. This wellness seminar helps participants that smoke determine how ready they are to make a change in their smoking habits. They explore the reasons people smoke and attempt to quit, identifying their own reasons for quitting. Discussion focuses on the daily triggers associated with smoking, strategies and tools to help set that quit date and continue smoke-free, and the benefits of tobacco cessation. Family and co-workers learn ways to support smokers in their attempts to quit. Resources for tobacco cessation are provided.

Substance Abuse 101: Drug and Alcohol Awareness

This is a basic one-hour training on alcohol and drug abuse designed for all employees to increase their knowledge of the problems associated with alcohol and drug use in the workplace and society at large. This seminar will also assist in identifying the signs and symptoms of substance abuse. Additionally, the information provided can assist the participant in identifying the most prevalent concerns regarding drug and alcohol use in teens and young adolescents.

Cultural Diversity

Culture is the integrated pattern of human behavior that includes thoughts, speech, action, and artifacts. Recognizing and respecting individual cultural differences is paramount to working sensitively and effectively in today's workplaces. The focus of this seminar is on assisting participants in understanding the powerful effects that culture plays in every person's life. By heightening awareness and challenging the thinking around issues of differences, participants' comfort level and effectiveness in interacting with those that are different from them will increase. Time is spent reviewing how cultural identity is shaped, and guidelines are presented for dealing with diversity issues. Interactive exercises energize this seminar by helping participants analyze their belief systems and assisting them in uncovering expectations that might be problematic to the workplace and outside.

Creating a Respectful Workplace

Feeling included and respected is the key to employee job satisfaction. This seminar examines how to create a respectful workplace and recognize its benefits to the work environment. Opportunities to assess our individual contributions to a respectful workplace will be examined. A variety of individual factors as well as cubicle and “shared space” etiquette will be addressed. Participants will become aware of the role of effective workplace communication in a respectful environment. Strategies to stop and properly report disrespect and harassment will also be identified.

Sexual Harassment & Discrimination

Sexual Harassment in the workplace has become a subject of increasing concern for employers of all sizes. Employers have come to recognize and understand that this very sensitive area can be difficult to deal with, disruptive to the workplace, and disagreeable to all concerned. Employers have a duty under the law to provide a workplace free of harassment and unwelcome sexual advances. This seminar provides employees with the information needed to recognize, document, and effectively handle a sexual harassment complaint.

Reasonable Suspicion Training for Supervisors 

This training is designed for non-DOT regulated managers/supervisors to increase their knowledge of the problems associated with alcohol and drug abuse in the workplace and society at large as well to assist in identifying the signs and symptoms of substance abuse. Not only is it an excellent tool for supervisors in identifying signs and symptoms of substance abuse, it also assists them in preventing occurrences in the workplace. After completion of this training managers will be able to make the determination for a reasonable suspicion alcohol/drug test as required by company policy, as well as effectively intervene with an individual who shows up in the workplace under the influence.

Testimonial: “[This course] provided a lot of good handouts that will help me in identifying and assisting an employee I suspect is under the influence of a substance.”

U.S. DOT Drug and Alcohol Awareness for Employees

This workshop is designed to meet the specific requirements for DOT education as delineated by DOT operating administrations. Employees will be given information on DOT regulations, testing procedures, prohibited behavior, and disciplinary sanctions. Information on confidentiality, the EAP, and rehabilitation will be discussed. Employee awareness of substance abuse will include facts on alcohol, drugs, stages of addiction, denial and enabling. 

U.S. DOT Reasonable Suspicion Training for Supervisors 

The Omnibus Transportation Employee Testing Act of 1991 requires supervisors of DOT covered employees to attend training on alcohol misuse and drug abuse. Training on drug-abuse and alcohol-misuse is integrated throughout this module and exceeds the requirement for 1 hour on the signs and symptoms of alcohol-misuse, and 1 hour on the signs and symptoms of drug abuse. This workshop is designed to meet the specific requirements for DOT. Supervisors will learn what to do when an employee has a problem that may involve substance abuse, including recognizing indicators, documenting behavior, taking preventative action, intervening/referring, reasonable suspicion, and effectively reintegrating a rehabilitated employee.

Customized Training

AWP provides customized training designed to meet the needs of your specific workplace. Training may include adapting a wellness or workplace seminar to meet your organization’s needs or creating a new presentation from scratch. Customized training may be purchased on a fee-for-service basis for development time and presentation, plus travel expenses. Staff shall have authority to videotape any presentations for in-house training.

To Schedule Training

To schedule training for your workplace or to get more information, please send an e-mail to training@alliancewp.com or call our Training Coordinator at 512-328-8519 -- toll free 888-327-4636.